Depending on the tracking technology that carriers are using, Our system will work differently to receive and create updates on the status of the shipments. While some tracking updates are received through automated systems, others require Centuryexpress tracking teams to regularly reach out to carriers. If you have questions about tracking your shipment, contact the sender or speak to our agent.
Make sure to use a our BOL, otherwise it could result in tracking information delays. The carriers send shipment tracking information to other system when a other BOL is used.
For help finding the BOL number, take a look at a BOL example. Contact your account manager to get a copy of your BOL if you don’t have one.